711bat Privacy Policy – How We Protect Your Personal Data

Introduction

This Privacy Policy describes how 711bat ("we," "our," or "the platform") collects, uses, stores, and protects the personal information of users who access and use the 711bat online gaming platform at 711bat.net.

We are committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering an account or using any feature of 711bat, you acknowledge that you have read and understood this policy.

Who We Are

711bat is a licensed online gaming platform operating in the Philippines and serving Filipino players. As the operator of 711bat.net, we act as the personal information controller under the Data Privacy Act — meaning we determine the purpose and means of processing your personal data.

Our Data Protection Officer (DPO) can be reached at support@711bat.net for any privacy-related concerns, requests, or complaints. We aim to respond to all privacy inquiries within fifteen (15) business days.

Personal Data We Collect

711bat collects only the data that is necessary to operate your account, comply with legal obligations, and improve your experience on the platform. Below is a summary of the categories of personal data we process:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law in connection with a dispute or investigation.

How We Collect Your Data

711bat collects your personal information through the following channels:

• Direct input: When you register an account, complete identity verification, submit a deposit or withdrawal request, or contact support, you provide information directly to us.
• Automated collection: When you use the 711bat platform, our servers automatically log technical data like your IP address, device identifiers, and session activity. This happens through cookies and server-side logging.
• Payment processors: When you use GCash, Maya, GrabPay, InstaPay, PESONet, or card payment channels, the relevant payment processor shares transaction confirmation data with 711bat to verify and credit your account.
• Third-party verification services: For KYC purposes, 711bat may use third-party identity verification tools that cross-reference the details you provide against official Philippine databases.

Why We Use Your Personal Data

711bat processes your personal data on the following legal bases under the Data Privacy Act:

• Contract performance: To create and manage your account, process deposits and withdrawals, credit winnings, and provide the gaming services you signed up for.
• Legal obligation: To comply with Philippine gaming regulations, Anti-Money Laundering Act (AMLA) requirements, and any requests from authorized government agencies.
• Legitimate interests: To detect and prevent fraud, unauthorized account access, and bonus abuse; to monitor platform security; and to improve the overall quality of the 711bat experience.
• Consent: To send you promotional communications, personalized offers, and platform news — but only where you have opted in. You can withdraw this consent at any time.

Sharing Your Personal Data

711bat does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Period. We share your data only in the following limited circumstances:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and card networks receive the minimum data required to process your transactions securely.
• Identity verification providers: KYC service providers receive the documents you submit for verification. These providers are contractually bound to handle your data securely and may not use it for any other purpose.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies may receive your data if required by law, court order, or formal regulatory request.
• Game and software providers: Licensed third-party game studios may receive anonymized or pseudonymized gameplay data to support game performance and fairness audits. Your identity is not disclosed to these providers.
• Corporate transactions: In the event of a merger, acquisition, or sale of 711bat's business, your data may be transferred to the new controlling entity, subject to the same privacy protections described in this policy.

All third parties that process data on behalf of 711bat are bound by data processing agreements that prohibit unauthorized use and require security standards consistent with this policy.

How Long We Keep Your Data

711bat retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Philippine law. General retention guidelines are as follows:

• Account data: Retained for the lifetime of your account plus five (5) years after account closure, in line with AMLA and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC documents: Retained for five (5) years after account closure or the last transaction, whichever is later.
• Support and communication records: Retained for two (2) years from the date of the last interaction, or longer if related to an active dispute.
• Technical and usage logs: Retained for up to twelve (12) months for security and fraud monitoring purposes.

When data is no longer required, it is securely deleted or anonymized so it can no longer be linked back to you.

How We Protect Your Data

711bat implements a layered approach to data security. No system is completely invulnerable, but we invest continuously in protection measures to minimize the risk of unauthorized access, disclosure, or loss. Key security measures include:

• TLS/SSL encryption on all data transmitted between your device and 711bat servers.
• Tokenization of payment details — full card numbers and bank credentials are never stored on 711bat's own servers.
• Access controls that restrict which staff members can view identifiable player data, with full audit logging of access events.
• Two-factor authentication (2FA) available for all player accounts and mandatory for internal staff accessing sensitive systems.
• Regular security assessments conducted by qualified third-party security professionals.
• Incident response procedures that comply with the NPC's breach notification requirements under RA 10173.

Cookies and Tracking Technologies

711bat uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Here's a straightforward breakdown of the types of cookies we use:

• Essential cookies: Required for the platform to function. These handle session authentication, keep you logged in, and maintain your account preferences. You cannot opt out of these without losing core functionality.
• Performance cookies: Help us understand how players navigate the platform — which pages are visited most, where errors occur, and how long sessions last. The data is aggregated and anonymized.
• Functional cookies: Remember your language preference, regional settings, and display preferences so you don't have to reset them on every visit.
• Marketing cookies (opt-in only): Used to deliver relevant promotions and offers. These are only set with your explicit consent and can be disabled at any time in your browser settings or through the cookie preference panel.

You can manage cookie settings through your browser preferences. Note that disabling essential cookies may prevent parts of the 711bat platform from working correctly.

Your Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by 711bat. To exercise any of these rights, contact support@711bat.net — we will respond within fifteen (15) business days.

Minors and Age Restrictions

711bat is strictly for players aged 21 and above, as required under Philippine gaming law. We do not knowingly collect personal data from anyone under 21 years of age. If we discover that an account has been registered by or on behalf of a minor, the account will be closed immediately and any associated personal data will be deleted.

If you believe a minor has registered an account on 711bat, please notify us at support@711bat.net as soon as possible so we can investigate and take appropriate action.

Changes to This Privacy Policy

711bat may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or through an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of 711bat after any update is posted constitutes your acceptance of the revised policy.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to our Data Protection Officer:

If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines.